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FAQ for AURALBOOK of all version |
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| Q: | How can I get more practice questions? |
| A: | You can purchase extra questions in the page of “STORE” on AURALBOOK. All payments will be made through the Apple AppStore or Google Play. |
| Q: | How many extra questions can I purchase? |
| A: | There are a total of 180 extra questions for each grade of each examination syllabus. 60 questions are packed in each electronic book. Users can purchase 1 book, 2 books or 3 books together. |
| Q: | Will there be any other versions for other examinations? |
| A: | We always like to listen to suggestions from users. If you find that the examination you are taking is not covered by AURALBOOK, please let us know by sending an email to cs@playnote.com. |
| Q: | Which dialect does AURALBOOK support? |
| A: | AURALBOOK currently support English, Mandarin and Cantonese for ABRSM version. |
| Q: | What features can I have after logging in rather than using Guest Mode in the app? |
| A: | After logging in, you are allowed to use our cloud computing services including cloud recording storage and cloud analysis. You can also purchase more exercise books in the apps to practice more questions. |
| Q: | Why do I need to purchase more books in the store? |
| A: | For the Introduction Book, there are only three questions in each part. If you want extra questions to practice you need to purchase more books. |
| Q: | Do I need to pay for different dialect version? |
| A: | No. You can use all dialects available in all version of AURALBOOK |
| Q: | What is an Access Code? |
| A: | A code that allows parents to access the students’ summary record of their works. First, users need to assign their own Access Code in the student accounts. Then the parents can use the code to access student records through the Parent App and our web site. |
| Q: | If I forgot my Password or Access Code, what can I do? |
| A: | You can send an email to us, cs@playnote.com . We will assist you as soon as possible. |
| Q: | Why can’t the app always detect my voice or hand clapping while I’m outside? |
| A: | Since our app is sound sensitive, it is suggested you use it under a quiet environment. You can try it again in a quieter place if that happens. |